Please check for your question here before using a the contact page as most frequently asked questions have already been answered here. If you still need to contact us feel free to use the contact page.
- Are you affiliated with -Insert Other Indie Kawaii Store-?
Polkadot Cute is not associated with any other shops or brands. We in an entirely seperate galaxy!☆
- Where does my order come from?
North Carolina, USA!
- How may I contact you?
For an questions/comments/or concerns, please email Pijenn@PolkadotCute.com.
- What is your return policy?
All sales are final and may not be returned or exchanged unless it arrives damaged or I have sent you the wrong item.
If an item arrives damaged you have 7 days to contact me via email. Please provide photo proof.
- What are your prices listed in?
All prices are listed in USD
- Do you only accept payment via Paypal?
Yes. At this time we are only accepting payment via Paypal.
- Are all of your items handmade?
We cannot ship on weekends, U.S. Holidays, Shop vacations and during convention weekends. All orders made during that time will be placed on hold and shipped the following Monday (or next postal business day).
- I think my order may have been stolen!
Polkadot Cute is not responsible for lost or stolen packages.